SUBMITTED
Workload, volume, region and data class are captured
OWNERCustomer
No supplier or price commitment
Every stage has
an owner and evidence.
A planning request is not an order. These statuses show what has happened, who is responsible and what still must be true before production activation.
REVIEWING
Eligibility, supplier authority and evidence gaps are reviewed
OWNERComputavia qualification desk
Customer may withdraw online; amendments require the qualification desk
QUOTED
A versioned quote and route schedule are issued
OWNERComputavia + supplier candidate
Quote expiration and assumptions are visible
APPROVED
Written commercial and data terms are accepted
OWNERAuthorized customer + seller
Approval does not mean traffic is live
ACTIVE
Credentials and a verified route are enabled
OWNEROperations
Monitoring, usage and change controls apply
COMPLETED / CANCELLED
Request is closed or service ends under written terms
OWNERCustomer + operations
History remains available under retention rules
Material changes require a new version.
Model, supplier, region, handling, price, minimum, term or service-objective changes must be surfaced for approval before they affect production.
Status and commercial changes are recorded.
The current workspace records request creation and administrative changes. Production-grade retention, export and access controls will be defined before launch.
One visible escalation path.
Contact sales@computavia.com for qualification, billing, security or legal routing. Contractual response times require a signed support schedule.